240 Privacy Policy – User Data Protection on the Platform
Updated: 2026
This policy explains how 240 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. We are committed to ensuring your data is handled with care and security.
Information We Collect from Users
When you register or use the 240 platform, we collect various types of information to ensure a smooth and secure experience. The types of information collected include:
- Account information: Full name, email address, phone number, date of birth, and encrypted password.
- Payment information: Transaction details in MYR (RM), deposit and withdrawal records, and payment methods used such as Boost or Touch 'n Go. We do not store full card numbers.
- Device and browser information: IP address, browser type, operating system, device model, and approximate location data based on IP.
- Usage data: Login records, pages visited, session duration, games played, and actions taken within the platform.
- Cookies and tracking: Session data collected via cookies to maintain login status and user preferences.
We only collect information necessary for the stated purposes. 240 does not collect data beyond what is needed to operate the platform safely and efficiently.
How Your Information Is Used
Your information is used to create and manage your account, process transactions in MYR, verify your identity, and ensure secure access to the 240 platform.
Usage data helps us understand how users interact with the platform, identify technical issues, and continuously improve the overall user experience.
Information is used to detect fraudulent activity, prevent unauthorised access, comply with Malaysian legal requirements, and safeguard the overall integrity of the platform.
We use your contact information to send important account notices, policy updates, and responses to support enquiries you submit to us.
Cookies, Tracking & Data Storage
240 Platform Cookie Policy
The 240 platform uses cookies to enhance your experience. Cookies are small text files stored on your device when you visit the platform. The cookies we use include session cookies to maintain your login status, preference cookies to save your language and display settings, and internal analytics cookies to help us understand usage patterns.
You can manage your cookie settings through your browser preferences. However, disabling certain cookies may affect the platform's functionality.
Data Storage & Retention
Your personal data is stored on secure servers with encryption protection. 240 retains data for as long as your account is active or as required for service and legal compliance purposes. Following account closure, certain data may be retained for a period prescribed by Malaysian law before being permanently deleted.
Information Sharing & Third Parties
240 does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, there are limited situations where we may share data with trusted third parties:
- Payment processors: Transaction information is shared with licensed payment processors used to securely process MYR deposits and withdrawals.
- Legal compliance: We may disclose information when required by Malaysian law or a valid court order.
- Technical services: Technical infrastructure providers that host the platform may access data on a limited basis within the scope of their services, and are bound by strict confidentiality agreements.
All third parties working with 240 are subject to data protection obligations equivalent to the standards we uphold ourselves.
- No data sold to advertisers
- No sharing without a legitimate purpose
- Licensed payment processors only
- Confidentiality agreements enforced
- Malaysian legal compliance
User Rights & Data Security
Your Rights as a 240 User
As a registered 240 platform user, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal information we hold about you.
- Right to rectification: You may request corrections to any inaccurate or outdated information in your account.
- Right to erasure: You may request deletion of your personal data under certain circumstances, subject to applicable legal obligations.
- Right to restrict processing: You may request that we restrict how we process your data in certain situations.
To submit any request relating to your privacy rights, contact us at [email protected] and clearly state your request. We will process it within a reasonable timeframe.
Data Security Measures
240 employs a range of technical and operational measures to protect your data, including SSL encryption for all connections, layered access controls for sensitive data, continuous monitoring for suspicious activity, and detailed incident response procedures in the event of a data breach.
For any privacy-related enquiries:
Email: [email protected]
We will respond within 3–5 business days.
View FAQPolicy Changes & Applicable Law
Amendments to the Privacy Policy
240 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or technological developments. Any material changes will be published on this page with a clear update date.
Users are encouraged to check this page periodically. Continued use of the platform after any amendments constitutes acceptance of the latest version of this policy. If the changes involve processing your personal data in a significantly new way, we will endeavour to notify you via your registered email.
Governing Law
This Privacy Policy is governed by Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable laws in force in Malaysia. Any disputes relating to this policy are subject to the jurisdiction of Malaysian courts.
Have More Questions About Your Privacy?
Reach out to the 240 support team at [email protected] or visit our FAQ section for detailed information. Your data is our priority.